When a patient requires non-emergency healthcare, but their primary care provider is unavailable, urgent care provides an essential alternative. Rather than making an unnecessary visit to a hospital emergency room, the patient can instead visit their nearest urgent care for treatment, relieving the burden on emergency facilities and reducing patient healthcare costs.

If one of the core purposes of urgent care is to provide easily-accessible, convenient healthcare, then the rapidly-growing popularity of telemedicine urgent care services only makes sense.

Using an urgent care telehealth solution, providers and patients alike can benefit from a streamlined system to deliver services. Urgent care doctors and centers are leveraging the advantages of telemedicine to expand their patient base, optimize facility operations, and maximize the ease with which care can be received. For patients, telehealth urgent care options have created a new, simpler way to manage health and wellness needs.

Virtual Urgent Care Visits: Services Available

Since the UVO Health platform is engineered for fuss-free customization, providers can tailor the patient experience in whatever ways they would like. For example, some telehealth urgent care centers limit virtual services to certain patient age groups or illnesses/conditions. Depending on the level of treatment associated with specific medical concerns, the urgent care telehealth services may vary from what is available in person.

UVO Health allows you to white-label our telehealth platform for your brand, giving you complete control over its looks and functions for patients. You have the freedom and flexibility to tailor your telemedicine platform to suit your needs, with options to treat a broad range of illnesses/conditions, such as:

• Allergies (seasonal)

• Colds and coughs

• Earaches

• Flu

• Minor injuries (sprains, strains, minor cuts/abrasions, etc.)

• Sinus infections

• Skin conditions (rashes, sunburns, and other complaints)

• Non-traumatic pain

• Insect bites

• Sore throats

• Upset stomachs (vomiting, diarrhea, and other minor GI complaints)

• UTIs and bladder infections

• Prescription refills

• COVID-19 assessment

How the UVO Health Telemedicine Platform Benefits Urgent Care Providers

It's easy to see how patients benefit from telehealth solutions, but what are the advantages for healthcare providers?

For urgent care providers that utilize UVO Health, our cutting-edge telehealth technology can be an outstanding asset in more ways than one. The UVO Health telemedicine platform can serve as an exceptional complement to an urgent care facility's in-office services, expanding providers' abilities to meet the needs of patients. Beyond enhancing the quality of the patient experience, telemedicine can also boost revenue and improve efficiency for providers. 

Increased Efficiency

The majority of urgent care centers have consistently busy, crowded waiting rooms filled with patients seeking care. Even the most effective and organized teams will often find themselves juggling a never-ending list of demands.

But with a telehealth service model, your urgent care center can provide some relief to providers while simultaneously increasing the number of patients you serve daily. There's no need to expand your office or hire new staff because the virtual platform changes how the treatment is provided. Appointment no-shows are reduced, less serious conditions can be handled virtually, and less time is required for patient processing.

Better Patient Experiences

Patients may not enjoy their urgent care visit - because being ill enough to require care is never going to be fun - but they can certainly be highly satisfied with the quality of their experience. Factors such as long wait time, overworked staff, and inflexible scheduling can severely impact patient satisfaction levels, but telemedicine can resolve all of those difficulties. 

The convenience of remote urgent care services is a major plus for most patients, and an intuitive, easy-to-use telehealth platform only increases their satisfaction. Additionally, most patients truly appreciate an urgent care provider's willingness to go above and beyond to make quality care as accessible as possible.

Higher Revenue Potential

The health and safety of patients is the top priority of any urgent care provider, but operating a successful and profitable business is also highly important. Telehealth allows urgent care clinics to maximize the number of patients they can serve, cutting down on costly no-shows or unexpected gaps in scheduling. In most U.S. states, providers receive the same reimbursement rate for telehealth and in-office visits, so there's no loss in revenue there.

Discover a HIPAA-Compliant Telehealth Service for Urgent Care Providers

UVO Health is one of the nation's top telemedicine platforms for urgent care providers, medical doctors, pharmacies, and other professionals and organizations in the healthcare field. Our system is safe, secure, and provides the ultimate convenience, making it simple for providers and patients to use telemedicine to its fullest potential. There are no downloads or plugins required, and a broad range of built-in features are designed to benefit both urgent care providers and patients.

If you're searching for an urgent care telemedicine app, our team would be happy to discuss how our platform can align with your needs and goals. For more information, contact UVO Health today!

Image Source: Tirachard Kumtanom / Shutterstock