Terms of Use

By accessing or using the UVO Health platform, you agree to these Terms of Use. If you are entering into these terms on behalf of an organization, you represent that you have authority to bind that organization.

UVO Health provides browser-based telemedicine software that enables healthcare providers to conduct virtual visits, manage scheduling, send reminders, and optionally collect payments and record sessions.

UVO Health is a technology platform. We do not provide medical advice, diagnosis or treatment, and we are not a healthcare provider.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Providers are responsible for verifying their own licensure and for complying with the laws of the jurisdictions in which they practice.

Providers retain full clinical responsibility for the care they deliver through the platform, including determining whether a virtual visit is appropriate and maintaining the patient medical record.

You agree not to misuse the service, including attempting to gain unauthorized access, interfering with platform integrity, reverse engineering the software, or using the service for unlawful purposes.

Paid plans are billed per user according to the plan selected. Optional usage-based charges, such as video recording, are billed as described on our pricing page. Fees are non-refundable except where required by law.

We work to maintain a high level of system up-time but do not guarantee uninterrupted service. We may update the platform and these terms from time to time; continued use after an update constitutes acceptance.

Questions about these terms can be sent to our team through the contact link in the site footer.