Telemedicine made simple

Virtual Waiting Room Benefits

As a healthcare provider, you're already well aware that spending a few extra minutes with one patient can leave another one waiting - but to provide the highest quality of care, that may often be a necessity.

With UVO Health's innovative telemedicine platform, patients will be placed in a virtual waiting room until you're available. A virtual queue keeps you informed, so you can see when a patient has checked in and even navigate between sessions with ease. You can also customize your telehealth waiting room with text, images, or videos so that your patients can have a positive experience even if you're running a few minutes behind.

Some telemedicine providers opt to utilize their virtual waiting room as a space for patient education, maximizing their efficacy even on the busiest of days. Others provide information about their practice, experience, and qualifications in the virtual waiting room, helping build patient trust and confidence. Ultimately, you have the flexibility to use the virtual waiting room in a way that serves your patients and your work, all while enhancing the overall patient experience.

HIPPA Benefits

UVO Health takes security and privacy very seriously, which is why our telemedicine platform is equipped with extensive security and encryption protocols to maintain data integrity. We operate in full compliance with HIPAA, GDPR, PHIPA/PIPEDA, and HITECH requirements.

As a leader in telemedicine, UVO Health has invested in exemplary technological and procedural measures to deliver the ultimate in safe, secure virtual healthcare. We understand that privacy is of the utmost importance for both our providers and their patients. For this reason, UVO Health will continue to dedicate considerable time and effort to maintaining and updating our security standards as needed.

The virtual healthcare landscape is constantly evolving. You must partner with a platform that you can trust to keep pace with ongoing changes in regulations and patient expectations. UVO Health is committed to remaining an example of unparalleled security today, tomorrow, and beyond.

Telemedicine App Benefits

What if you could launch a telehealth platform customized for your brand, practice, and patients? With a white-label telemedicine app, you could truly make the platform your own - which is exactly what you can expect as a provider using UVO Health.

Our platform can be seamlessly adapted to fit your unique needs so that you can leverage a telemedicine service that matches your specific branding and personality. For your patients, being able to connect with you via a platform that looks and feels authentic to your brand can make a world of difference. UVO Health allows you to customize your platform using colors, images, logos, and other special touches. When patients log on, they'll recognize your brand and subconsciously feel reassured that they're in a safe, trusted space.

The best telemedicine platforms are the ones that feel like an extension of your physical practice, tailor-made to suit your needs and the needs of patients. UVO Health offers white-label telehealth services that are simple to configure according to your branding so that every patient receives an experience consistent with your organization's values and guidelines.

API and EMR Integrations Benefits

UVO Health's API and EMR integration capabilities enable you to maximize the potential of virtual healthcare so that you can say goodbye to frustrating limitations and ineffective data exchange issues. API (application programming interface) and EMR (electronic medical record) integrations aren't just a convenience in telemedicine; they're absolutely essential. Without seamless integration, you run the risk of encountering time-consuming obstacles in both your day-to-day work and the success of your practice as a whole.

Not all telehealth platforms are equipped with effective integration options, leaving many providers disconnected from the information and applications they need most. But with UVO Health, you can count on fuss-free access across all systems, applications, and data sources. If your goal is to build an application on top of our telemedicine platform, our team is happy to help you move forward.

Telehealth API and EMR integrations are key to creating a customized solution that addresses your needs and goals, as well as the requirements of your patients. In simplest terms, integrations are a must if you want to be adequately prepared to serve your patients in the most time-efficient and effective way possible

Multi Party Video Benefits

Our expanded video capabilities include multi-party video, also called multiway video. This groundbreaking technology allows UVO Health providers to host telehealth visits with multiple doctors, caregivers, and/or patients. A provider or patient has the option to invite third parties to join the virtual appointment, setting the stage for improved continuity of care and provider collaboration.

Multi-party telemedicine sessions are changing the way UVO Health providers and patients experience healthcare, putting a higher level of quality care within easier reach for all involved. Whether a visit would benefit from the presence of a specialist, translator, health coach, or family caregiver, setting up multiway video participation takes just minutes.

Regardless of how individuals join the telehealth session, they'll receive the same excellent audio and video experience. It's the smart, practical solution you need to elevate your approach to patient care, eliminate barriers, and support your patients to your best ability.

HIPPA Compliant Recording Benefits

Of the many telehealth app benefits that set us apart, perhaps the most notable is the option for HIPAA-compliant recorded sessions. Currently, UVO Health is the only telemedicine provider that offers this feature - and our clients have described it as a pivotal addition to their telehealth provider experiences.

Even a basic wellness check can feel like information overload for many patients. And when a patient isn't feeling well, it becomes even more challenging for them to remember important moments in their conversations with providers. But now, we've made it easy for patients and providers to revisit completed telehealth appointments without worrying about privacy issues.

UVO Health has created a telemedicine platform that features HIPAA-compliant recording, keeping patient information safe while making it simple to access recordings if and when needed. We’ve worked diligently to develop highly secure technology that adheres to all HIPAA regulations as well as our own standards for provider and patient privacy. State-of-the-art security protocols guarantee confidentiality, maintaining patient privacy at all times.

You can have the peace of mind of knowing that every patient's health information is well-protected and your visits are always in accordance with government regulations while also enjoying the convenience of being able to review sessions whenever you’d like.

Telehealth Benefits

There's no denying that one of the biggest challenges facing providers is the complexity of balancing patient needs with a busy, constantly-changing schedule. On any given day, your schedule can include emergency visits, routine wellness checks, and even visits that may end up being unnecessary. Not only does this make it difficult for providers to improve patient outcomes, but it can also create issues for patients in need of immediate care.

The telemedicine platform designed by UVO Health takes aim at this widespread problem, expanding access to quality care by implementing options for instant, on-demand visits and scheduling. Patients are able to connect with qualified providers at a moment's notice so that they're never kept waiting unnecessarily during a serious situation. And as a provider, you gain the ability to make the best possible use of your time.

This option is highly useful for urgent care providers but has proved to be equally beneficial for those that offer virtual care for chronic illness, behavioral health, and even primary care. As telemedicine becomes an increasingly relied-upon staple in healthcare, it has become clear that on-demand scheduling addresses vital gaps in traditional, in-person healthcare systems. Essentially, telemedicine providers can now fulfill the diverse needs of patients in ways they may never have been able to before.

Email and SMS Benefits

Few telehealth app benefits can compare to the simple advantages of a highly functional, intuitive platform. As a provider of UVO Health, you'll discover that even the seemingly small features of our telemedicine platform add up to significant improvements in your work. For example, our built-in email and SMS reminders keep both patients and providers in the loop, drastically reducing the occurrence of last-minute cancellations and no-shows.

By implementing multiple touchpoints to remind patients of upcoming visits, you can see a marked increase in patient engagement with absolutely no effort required on your end. And because you can access patients via email and text message reminders, you're far more likely to reach them in time. If a patient needs to reschedule, UVO Health makes it quick and easy - so they're far more likely to modify appointments when needed.

Your telehealth patients will appreciate the convenience and connection of built-in SMS and email reminders for telemedicine visits, and you'll benefit from the natural growth in revenue that results from a reduction in wasted time. Of course, all reminders can be fully branded to match your organization and existing platform, as well as integrated with major EMRs and APIs.

For providers new to telemedicine, it can be overwhelming to establish a system for collecting patient payments. And due to the requirements for medical billing, as outlined by HIPAA and other regulations, many standard online payment services aren't suitable.

Skip the stress and use built-in payment processing for telemedicine providers, an integral part of the UVO Health signature telehealth platform. All our technologies, including payment processing, operate within the scope of HIPAA requirements while also streamlining billing for both patients and providers. Instead of searching for secure payment processing solutions for telehealth practices, you can directly conduct all billing and payment collection through the UVO Health platform.

The ease of use of our built-in payment processing feature not only saves you a considerable amount of time and effort but can also ensure easier, more successful payment collection. Providers can set up automated forms to request payment information, customizing as needed. Patient data is kept safe, billing errors are minimized, and you have the freedom to focus on caring for your patients - not worrying about payments.